Alpha Security - Turnkey solutions from Alphasecurity

The FAQ list answers the most common technical questions we receive. If you cannot find your question within the list, please submit your problem to us and it will be answer back to you in email by one of our technical support specialist. More info...

Software

1. System has stopped recording and showing disk space low. (06/22/05)

2. How to solve the shifted horizontal lines in 640x480? (04/15/05)

3. When executed the GV-system and a warning message "Directdraw overlay fail" appeared? (04/15/05)

4. What is the limitation of running counter application? (04/20/05)

5. System cannot dial up to phone and mobile? Or GV-Series System shows DMAT.exe error? (04/20/05)

6. Can't invoke the hotline alert when use a wav file? (04/20/05)

7. Noise problem after recording ? (04/20/05)

8. Main system showing "No new entry will be added...the capacity" message (06/22/05)

9. What is "VCC3.DLL not found" message? (07/01/05)

10. DSP option not showing up when using GV-Combo card series (06/15/06)

11. Webcam not starting up as configured (06/15/06)

12. Version 8.0 runtime error after 48 hours (06/15/06)

Hardware

1. GeoVision supported PTZ models and manufacturers? (02/16/07)

2. How to connect PTZ dome camera to GV-Series? (04/14/05)

3. GV-IO Hardware installation guide. (04/14/05)

4. Can not find new GV-IO Module: Address 1, in COM 1. (04/20/05)

5. GV-800 series driver installation guide for Windows XP. (04/20/05)

6. GV-800 series driver installation guide for Windows 2000. (04/20/05)

7. GV-600 series driver installation guide for Windows XP. (04/20/05)

8. GV-600 series driver installation guide for Windows 2000. (04/20/05)

9. Which PTZ domes are able to support PTZ tracking function? (06/24/05)

10. PTZ functions supported by GeoVision (06/24/05)

Viewlogs

1. Unable to hear audio in viewlog ? (04/20/05)

2. Play video in Windows Media Player with audio? (04/20/05)

3. Question mark in viewlog or log storage path? (04/20/05)